Communique, 19 august 2010 consumer protection act. In the past, people have not always been protected against the suppliers of goods or services. All of the provisions of the consumer protection act of 2008 cpa or act will come into full force and effect shortly. Suppliers misled consumers about the quality of their goods or services, or offered goods or services on unreasonable terms and conditions, leaving the consumer with no remedy in the event of a problem occurring with these goods or services. This act may be cited as the competition and consumer protection act, 2010, and shall come into operation on such date as the minister may, by statutory instrument, appoint. Similarly, rutledge 2010 examines fcp and financial literacy regulation in bank and. This page contains information about the consumer protection act, no 68 of 2008 and its history. The consumer protection act sept 2010 cover publications. Sabinet the history of consumer credit legislation in.
That it is desirable to promote an economic environment that supports. The consumer protection act your guide to consumer rights. The introduction of the consumer protection act cpa 68 of 2008 has brought significant changes to business practice in south africa. It is hereby notified that the president has assented to the following act, which is. Their findings indicate that consumer protection legislation is in. The consumer protection act applies to the following. The purposes of this act are to promote and advance the social and economic welfare of consumers in south africa by establishing a legal framework for the achievement and maintenance of a consumer market that is fair, accessible, efficient, sustainable and responsible for the benefit of consumers generally. Return of goods under the consumer protection act in south. The act sets out the minimum requirements to ensure adequate consumer protection in south africa. Every transaction occurring within the republic of south africa. Every transaction occurring within the republic of south africa goods or services that are supplied or performed, in the republic, in. The consumer protection act, 2008, no 68 of 2008 was signed into law on 24 april 2009.
Practical considerations the guidelines provide for both voluntary product. The primary objective of the consumer protection act is to establish consumer. The act, which was gazetted on april 29 2009 the minister is due to publish regulations at the end of april 2010. See law society of south africa, consumer protection guide for. The history of consumer credit legislation in south africa is not divorced from developments elsewhere, as one would expect. Consumer protection act 68 of 2008 south african government. They govern consumers relationship with competition promoters and form a contractual basis for that relationship. In this act accredited consumer protection group means a consumer protection group that has been accredited by the commission in terms of section 78 for the purposes contemplated in that section or elsewhere in this act. This article is concerned with the history of a species of consumer protection, and particularly legislation in this regard, namely consumer credit law. Competition terms and conditions must be carefully prepared under the consumer protection act. Competition rules and the consumer protection act web. There are a number of sections in the consumer protection act.
Consumer protection act south africa national debt. It should be noted that the regulations to be promulgated in terms of the act were not officially published at the time of this publication. Every transaction occurring within the republic of south africa promotion or supply of any. Background to the cpa the cpa is the result of a long process of reform and development in the field of consumer protection in south africa. Consumer protection act, no 68 of 2008 legal legal and. This booklet briefly highlights some aspects of the consumer protection act of 2008 cpa. This article discusses the definition and the rights of the consumer when returning goods to the supplier as imposed by sections 55 and 56 of. They can also be fairly tricky to develop given the myriad factors promoters must take into account. Well, we consume, or come into contact with products countless times every single day.
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